We provide fast and friendly IT Support and Services, across Pretoria and Johannesburg. Let our team of experts help your business. We are the leaders in our field of IT Support Services in the Pretoria and Johannesburg areas. Voted No.1 IT Company in our region.
We have over 20 years of experience, helping you move your business forward. We offer a service guarantee that no other IT Company will offer. Get peace of mind by letting us manage your entire IT infrastructure. We take responsibility and are highly accountable for your IT Network and IT Support Services. We manage servers, desktops, software, networks and IT security for small to medium sized businesses. Call 0825000058
Professional IT Support Services. We understand the value of your business’ technology infrastructure. Therefore, we bring our services right to your doorstep. We make sure that we are able to help and assist you and your business. Our team of specialists are ready to support your business, no matter the situation! IT Support Pretoria. We are in Gauteng, Pretoria, Johannesburg, Centurion and Midrand. Although, we are quickly expanding to other parts of South Africa.
With our equipped specialists and excellent staff, it is possible for us to offer clients the best support. From the word go our team is focused, committed and trustworthy. They value the client’s business. Therefore, they will do whatever it takes to provide them with the best service. With us you are guaranteed secure and reliable IT.
We have more than 20 years of experience and help businesses with all their technological needs. Today, we are a wide network of teams offering you the best possible service and we are able to provide the fastest, most secure and reliable services available. Most of our business comes from referrals and repeat customers.
We offer our services, to Small, Medium, Corporate and Listed Companies. Our team have been in the industry since 2001 and bring a wealth of knowledge and experience to the table. We are specialists in our field and understand that you need fast, reliable and cost effective IT Support, and cannot wait for problems to be resolved. Our main goal is minimizing the amount of calls logged by your office and ensuring maximum productivity. We invest in getting the best people and run a help desk with an advanced ticket system, ensuring that all calls are solved within a maximum of two hours. We make it our mission to maximize productivity to the client and minimizing downtime. Whether you’re running Windows, Apple or Linux operating systems, we can help. We offer our customers state-of-the-art solutions that takes place right at their doorstep. Each project that we receive is given special care and attention from our team of specialists. Therefore, our services are of high quality, as we work to help you in any IT related situation. Once we receive a call out from you, our team of specialists will provide you with the best service available. We have solutions for all technology related problems and malfunctions. Therefore, we are able to help you regardless of the operating systems you are using. Weather on Windows, Macintosh, UNIX, or Linux our knowledge covers it all. We can assist you with Printer Setup, Computer Repairs and Re-installations, as well as Network installations and setup. Also, PC Setup, Hardware
We offer our clients a month trial with no long term commitment. During this period we respond to call outs where the client pays a standard call out fee and an hourly fee. After this time you will be able to choose between Economical, Standard, Priority and High Priority options. These prices do not include hardware or software.
Meeting We schedule a meeting to establish your IT Support requirements and to listen to the problems and concerns you may have. We also answer all question you may have. Audit We need to do an IT audit to establish what exactly is wrong and the steps we need to take. Quotation At this point the client will receive a detailed IT Support quotation with 10 steps. Each step will indicate the approximate time frame and cost. Each step needs to be completed before we can proceed. It is important to understand that all these steps can be done in sequence or the client can do this as the budget allows. Initial Setup The initial implementation can then start on a month trial basis where the client has the time to evaluate our services. During this time all hardware is payable upfront and the client will be invoiced on a weekly basis. We respond to call outs where the client pays a standard call out fee of R250 and an hourly fee of R590 per hour. Retainer At this point the client can decide what IT Services and packages are required. Economical, Standard, Priority and High Priority IT Support options.